There are two kinds of charges in LettsPay: Agent charges and Supplier charges.
Agent charges include all your one off fees to be charged to the landlord. In other words, every fee excluding monthly management fee percentages.
Adding agent charges can be done from two pages in LettsPay:
Once the above steps are completed, you will be redirected to the same page, where you should complete a short form to create a new charge.
Please find below a table explaining each one of the items in this form:
| Field name | Compulsory/optional | Description |
|---|---|---|
| Nominal code | Optional | You can either select a nominal code from the dropdown menu, or enter a custom one. The nominal code is shown in the agent extract and can be used to filter your income summary per category |
| Select a property | Compulsory | Select the relevant property associated with the charge |
| Scheduled (tick box) | Optional | If this is a recurring charge, tick this box and select the frequency. The charge will be created automatically for you |
| Reference | Compulsory | This is the payment reference for the charge, the reference needs to be a minimum of 6 characters. |
| Reason | Compulsory | This is the charge description that the landlord will see on their payment statement |
| Notes | Optional | For internal use only. Not visible by anyone apart from you (the agent) |
| Attachment | Optional | You can attach a single document to the charge you are creating. The document must be a PDF |
| Send attachment | Optional | If you tick this box, the attachment will be sent to the landlord when the charge is paid along with their payment statement |
| Due date | Compulsory | The due date for the charge. This date does not affect the payment, it is a date to help you keeping track of payments outstanding and overdue |
| Net charge | Compulsory | Enter the charge amount exclusive of VAT |
| VAT % | Compulsory | By default, this field is populated with your VAT percentage although you can manually override the %, if needed |
| Subcharges (if applicable) | Optional | For more information about subcharges, please click here. None of the subcharges details are visible by the landlord |
| Subcharges - Payee | Optional | This is the payee for the subcharge |
| Subcharges - Reason | Optional | This is the description of the subcharge |
| Subcharges - Reference | Optional | This is the payment reference for the subcharge |
| Subcharges - Net | Optional | This is the subcharge amount exclusive of VAT |
| Subcharges - VAT % | Optional | This is the subcharge VAT %. By dafault, this field is populated with the VAT % associated with the subcharge payee, but it can be manually overridden, if needed |
Once all of the above are completed, simply click the add charge button to create the charge.
Supplier charges are payments you wish to make to any third party. Charges are deducted from your landlord wallet income.
Adding supplier charges can be done from three pages in LettsPay:
