From your profile section in LettsPay
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Click your name on the top right hand side of the page
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From the dropdown select my profile
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Now click change password on the left hand side
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Enter your old password and your new password
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Click submit
From your login page
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To access your login page, visit https://portal.lettspay.uk/
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Click the forgot your password? link
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Enter your username (this is your email address used to create the account) and click submit
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You will then receive an email in your inbox with a link to reset your password. Follow the link
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Enter the required details and click reset
